Last Revised: April 26, 2018
90/10 Nutrition cares about your privacy, which is why we collect and use personal data only as it might be needed for us to deliver our products, services, websites and mobile application (collectively referred to as our “Services”) to you.
Your personal data includes information such as:
• Telephone number
• Date of birth
• Email address
• Other data collected that could directly or indirectly identify you
If at any time you have questions about our practices or any of your rights described below, you may reach us by the email or telephone in the Contact Us section below.
Who we are and what we do
90/10 Nutrition is a DBA of BASE Training LLC, a Washington corporation with its principal place of business located in Bremerton, WA (“90/10 Nutrition,” “us,” “we” or “our”). If you are resident in the EEA or Switzerland, BASE Training LLC is the responsible party with respect to Personal Data collected through the Services.
We are a nutrition company dedicated to helping others live healthier lives and, if they so choose, to become a member of our website for additional resources.
90/10 Nutrition’s offerings, services and products are available online through (a) the 90/10 Nutrition website, and (b) on various private Facebook pages/groups (including, but not limited to, the 90/10 Nutrition Facebook Business Page and the members only 90/10 Nutrition Facebook Community Group). They include, without limitation, nutrition education and plans, contests, personal mentorship and coaching, and support services, and are collectively referred to as our “Services”.
What information do we collect?
We collect information so that we can provide the best possible experience when you use our Services. Much of what you likely consider personal data is collected directly from you when you do one of the following:
(1) Create an account or purchase any of our Services and provide billing information, including name, address, credit card number, government identification;
(2) Request assistance from us and provide your name, email or phone number;
(3) Complete contact forms or subscribe to newsletters or other information from us and provide your name and email; or
(4) Participate in contests and/or surveys or otherwise participate in activities we promote that might require information about you.
We also collect additional information when delivering our Services to you to ensure necessary and optimal performance. These methods of collection may not be as obvious to you, so we wanted to highlight and explain below a bit more about what these might be (as they vary from time to time) and how they work:
Account related information is collected in association with your use of our Services, such as account number, purchases, when products renew or expire, information requests, and notes or details explaining your requests for help.
Cookies and similar technologies on our website and our mobile application allow us to track your browsing behavior, links clicked, items purchased, your device type, and to collect various data, including analytics, about how you use and interact with our Services. This allows us to provide you with more relevant product offerings, a better experience on our sites and mobile applications, and to collect, analyze and improve the performance of our Services. We may also collect your location (IP address) so that we can personalize our Services.
Data about usage of Services is automatically collected when you use and interact with our Services, including metadata, log files, cookie/device IDs and location information. This information includes specific data about your interactions with the features, content and links (including those of third-parties, such as social media plugins) contained within the Services, Internet Protocol (IP) address, browser type and settings, the date and time the Services were used, information about browser configuration and plugins, language preferences and cookie data, information about devices accessing the Services, including type of device, what operating system is used, device settings, application IDs, unique device identifiers and error data, and some of this data collected might be capable of and be used to approximate your location.
If you provide us personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.
How we use information
We strongly believe in both minimizing the data we collect and limiting its use and purpose to only that:
(1) for which we have been given permission;
(2) as necessary to deliver the Services you purchase or interact with; and
(3) as we might be required or permitted for legal compliance or other lawful purposes.
These uses include delivering, improving, updating and enhancing the Services we provide to you. We collect various information relating to your purchase, use and/or interactions with our Services. We utilize this information to:
• Improve and optimize the operation and performance of our Services (including our website);
• Diagnose problems with and identify any security risks, errors, or needed enhancements to the Services;
• Detect and prevent fraud and abuse of our Services and systems;
• Collecting aggregate statistics about use of the Services; and,
• Understand and analyze how you use our Services and what products and services are most relevant to you.
Often, much of the data collected is aggregated or statistical data about how individuals use our Services and is not linked to any personal data, but to the extent it is itself personal data, or is linked or linkable to personal data, we treat it accordingly.
Sharing with trusted third parties. We may share your personal data with affiliated companies within our corporate family, with third parties with which we have partnered to allow you to integrate their services into our own Services, and with trusted third party service providers as necessary for them to perform services on our behalf, such as:
• Processing credit card payments
• Serving advertisements
• Conducting contests or surveys
• Performing analysis of our Services and customers demographics
• Communicating with you, such as by way email or telephone call
• Customer relationship management
We only share your personal data as necessary for any third party to provide the services as requested or as needed on our behalf. These third parties (and any subcontractors) are subject to strict data processing terms and conditions and are prohibited from utilizing, sharing or retaining your personal data for any other purpose than as they have been specifically contracted for (or without your consent).
Communicating with you. We may contact you directly or through a third party service provider regarding products or services you have signed up or purchased from us, such as necessary to deliver transactional or service related communications. We may also contact you with offers for additional services we think you’ll find valuable if you give us consent, or where allowed based upon legitimate interests. You don’t need to provide consent as a condition to purchase our goods or services.
These contacts may include:
• Text (SMS) messages
• Telephone calls
• Facebook messages
You may also update your subscription preferences with respect to receiving communications from us and/or our partners by signing into your account and visiting the account settings page.
Targeted advertisements. Targeted ads or interest-based offers may be presented to you based on your activities on our webpages, and other websites, and based on the products you currently own. These offers will display as varying product banners presented to you while browsing. We also partner with third parties to manage our advertising on our website. Our third party partners may use technologies, such as cookies, to gather information such activities in order to provide you with advertising based upon your browsing activities and interests and to measure advertising effectiveness. If you wish to opt out of interest-based advertising, click here (or if located in the European Union click here). Note that you will continue to receive generic ads.
Selling your personal data. We are not in the business of selling any Personal Data as we consider this information to be a vital part of our relationship with you. Therefore, we will not sell your Personal Data to third parties, including third party advertisers.
How you can access, update or delete your data.
For Members with personal accounts on our website: To easily access, view or update your personal data (where available), or to update your subscription preferences, please sign into your Account and visit the account settings area. You can also ask us to correct or update any Personal Data that we may have of yours (see Contact Information section below). We will consider and respond to all requests in accordance with applicable law.
If you would like us to delete your personal data, please call or email us (see Contact Information section below). Note that if your personal data is necessary for the products or services you have purchased, the request will be honored only to the extent it is no longer necessary for any Services purchased or required for our legitimate business purposes or legal or contractual record keeping requirements.
If you are unable for any reason to access your Account Settings, you may also contact us by one of the methods described in the Contact Us section below.
For non-members (no website account), you may contact us by one of the methods described in the Contact Us section below.
How we secure, store and retain your data.
We follow generally accepted standards to store and protect the personal data we collect, both during transmission and once received and stored, including utilization of encryption where appropriate.
We retain personal data only for as long as necessary to provide the Services you have requested and thereafter for a variety of legitimate legal or business purposes. These might include retention periods:
• mandated by law, contract or similar obligations applicable to our business operations;
• for preserving, resolving, defending or enforcing our legal/contractual rights; or
• needed to maintain adequate and accurate business and financial records.
If you have any questions about the security or retention of your personal data, you can contact us by one of the methods described in the Contact Us section below.’
Do Not Track’ notifications.
Some browsers allow you to automatically notify websites you visit not to track you using a “Do Not Track” signal. There is no consensus among industry participants as to what “Do Not Track” means in this context. We currently do not participate in any “Do Not Track” frameworks that would allow us to respond to signals or other mechanisms from you regarding the collection of your Personal Data. To find out more about “Do Not Track,” you may wish to visit www.allaboutdnt.com.
Our Services are available for purchase only for those over the age of 18, and are not targeted to, intended to be consumed by or designed to entice individuals under the age of 18. If you are under the age of 18, please do not submit any Personal Data.
If you have a complaint about 90/10 Nutrition’s privacy practices you should email or write to us at the address listed in the Contact Us section below. We will take reasonable steps to work with you to attempt to resolve your complaint.
You may also contact us by either of the following means:
Contact form: CLICK HERE to use the contact form on our website
We will respond to all requests, inquiries or concerns within thirty (30) days.